This Policy describes what data may be collected about you and why, how that data may be used, and the choices available to you. It applies to games and related services made available by XinHangTech Co., Limited (“XinHangTech,” “we,” or “us”). Individual games may differ, so information in a game and its Apple App Store or Google Play listing should also be reviewed. We may update this Policy by posting a revised version on www.xinhanghk.com.
Contact Us
If you have a privacy question or wish to exercise a data right, contact us using the details below. Including your game name and player ID, if available, can help us find your request; please do not send a password or payment card number.
Company Name: XinHangTech Co., Limited
Address: Rm 401, 4/F, Wanchai Central Building, 89 Lockhart Road, Wan Chai, Hong Kong
Email: dev@jixinhang.net
Phone: +852 4619 0034
The Data We Collect
The categories of information depend on the game, device, features, and applicable law.
Data you provide directly
- Messages and details you send when requesting player support or contacting us.
- A player name, account identifier, profile information, or linked account details if a game provides those features.
- Information you choose to provide in a survey, event, or other optional feature, if offered.
Data collected automatically
- Game activity, settings, progress, sessions, purchases, and interactions with game features or ads.
- Device and network information, including device type, operating system, app version, language, IP address, and identifiers permitted by your device settings.
- Approximate location derived from an IP address, and diagnostic information such as crash reports.
Data from partners
- Store transaction status and purchase verification information from Apple or Google. We do not receive your full payment card details.
- Where integrated, advertising, analytics, attribution, and fraud-prevention information from service providers.
Why We Collect Your Data
To operate the services
We use relevant data to run games, maintain progress, provide purchased content, respond to support requests, and communicate about service or security matters.
To improve the player experience
Usage and diagnostic information helps us understand performance, fix errors, develop features, and tailor content where appropriate.
To show and measure advertising
Some games may show ads. When permitted, device and activity information may be used to serve, limit, and measure ads, including personalized ads where consent is required and obtained.
To keep the services safe
We may use information to investigate abuse, prevent fraud, protect players, and comply with law. Where a legal basis is required, our bases may include performance of a contract, legitimate interests, legal obligations, and consent for activities that require it.
Who Can See Your Data
Service providers
Vendors may process information to provide hosting, analytics, crash reporting, player support, advertising, attribution, or fraud prevention, subject to their roles and applicable agreements.
Platforms, partners, and authorities
Apple, Google, and advertising partners may independently process data under their own policies. We may disclose information when legally required, to protect rights and safety, or in connection with a business transfer. Where a game has social features, information you choose to make public may be visible to other players.
International Data Transfers
Our games are available internationally. Data may be processed in countries where we or our providers operate. Where required by law, we use appropriate measures for cross-border transfers.
Your Rights and Options
Advertising and notifications
You can manage app tracking, advertising identifiers, and notification permissions through iOS or Android settings. A game may also present consent controls where required.
Access, correction, and deletion
Depending on your location, you may request access to, correction of, deletion of, or a copy of your personal data, and may have additional rights to object, restrict processing, withdraw consent, or appeal a decision. Contact us at dev@jixinhang.net. We may need information to verify your identity and identify your game data.
Cookies and Similar Technologies
This website may use local storage for a language preference. Games and integrated partners may use device identifiers or similar technologies for operation, analytics, security, and advertising where permitted. You can manage browser storage and device privacy preferences in your browser or operating system settings.
How We Protect Your Data
Security safeguards
We use reasonable technical and organizational measures intended to protect information from unauthorized access, loss, or misuse. No system can guarantee absolute security.
Data retention
We retain information for as long as reasonably needed to provide the services and meet legitimate operational, legal, accounting, security, and dispute-resolution needs. Retention periods depend on the type of information and the relevant game.
Children
Our games are intended for the audiences identified in their store listings. We do not knowingly collect children’s personal data in violation of applicable law. If you are a parent or guardian and believe a child has provided personal information improperly, contact us so we can review the matter and take appropriate action.